🌿 Zwroty i wymiany – spokojnie, masz czas

• order number
• your name and surname
• information that you want to make a return

1. Send the product to the following address:
   ZenZen Sp. z o.o.
   street Rakietników 8
   02-495 Warszawa

Masz na to 14 days from notification.

📦 A few important things

• you can view and check the product - just like in a stationary store
• should not show signs of intensive use
• zadbaj o bezpieczne zapakowanie
• the shipping cost is your responsibility

💸 Money back

We will give you your money back:

• maximum within 14 days from reporting the return
• ale zazwyczaj szybciej 🙂

We can wait with the return until the product returns to us or we see confirmation of shipment.

Zwrot robimy:

• the same payment method
• or another - if we make an appointment by e-mail

🎁 What about replacement?

The simplest way:

• robisz zwrot
• you place a new order

This makes everything go faster and without confusion.

🚫 When is a refund not possible?

Tylko w jednym przypadku:
👉 when the product was made especially for you (e.g. personalized)

💬 If you have any questions - write to us at office@zenzen.pl.
We are here to help, not hinder :)