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Privacy policy

(effective from January 1, 2024)

  1. General information

This Privacy Policy sets out the rules for the processing of personal data of website users www.zenzen.pl (dalej: „Serwis”).

The administrator of personal data is:

MAAZ Sp. z o.o.
street Rakietników 8, 02-495 Warszawa
KRS: 0000505699
NIP: 7010413517
REGON: 147107669
(dalej: „Administrator”)

  1. Cele i podstawy przetwarzania danych

Personal data is processed for the following purposes:

  1. a) realizacja umowy (art. 6 ust. 1 lit. b RODO)
  • rejestracja konta,
  • order processing,
  • payments,
  • product delivery,
  • handling complaints and returns.
  1. b) legal obligations (Article 6(1)(c) of the GDPR)
  • storing accounting documentation,
  • rozliczenia podatkowe.
  1. c) marketing (art. 6 ust. 1 lit. a RODO – zgoda)
  • sending a newsletter,
  • informacje handlowe.
  1. d) uzasadniony interes Administratora (art. 6 ust. 1 lit. f RODO)
  • analiza statystyczna,
  • zabezpieczenie Serwisu,
  • pursuing claims.
  1. Zakres przetwarzanych danych

Dane wymagane:

  • name and surname
  • adres e-mail
  • numer telefonu
  • adres dostawy

Dane dodatkowe (opcjonalne):

  • data urodzenia
  • Tax Identification Number (for companies)

Returns details:

  • bank account number (if required)
  1. Voluntary provision of data

Providing data is voluntary, but necessary for:

  • zawarcia umowy,
  • order fulfillment.
  1. User rights

Masz prawo do:

  • access to data
  • sprostowania danych
  • deletion of data ("right to be forgotten")
  • ograniczenia przetwarzania
  • przenoszenia danych
  • sprzeciwu wobec przetwarzania
  • withdraw consent at any time

You also have the right to submit a complaint to the President of the Personal Data Protection Office.

  1. Okres przechowywania danych

Dane przechowujemy:

  • for the duration of the contract and account
  • until the claims expire
  • zgodnie z przepisami podatkowymi (zwykle 5 lat)
  1. Odbiorcy danych

Data may be transferred:

  • firmom kurierskim
  • payment operators (e.g. Przelewy24)
  • IT service providers
  • accounting office

The data is not sold to third parties.

  1. Przekazywanie danych poza EOG

Data may be transferred outside the European Economic Area (e.g. Google, Meta) while maintaining appropriate security measures.

  1. Newsletter

If you subscribe to the newsletter:

  • we process your e-mail based on your consent,
  • you can unsubscribe at any time (link in the email or contact us).
  1. Cookies

The website uses cookies to:

  • proper operation of the website
  • analizy ruchu
  • marketingu

You can manage cookies in your browser settings.

  1. Analytical tools

Korzystamy z:

  • Google Analytics
  • Google Tag Manager

Data may be transferred to the USA.

You can block their operation:
👉 https://tools.google.com/dlpage/gaoptout?hl=pl

  1. Social media

Prowadzimy profile w serwisach:

  • Facebook
  • Instagram
  • YouTube
  • Pinterest

The administrators of these websites process data independently of us.

  1. Contact

In matters of personal data, you can contact us:

📧 office@zenzen.pl
📍 street Rakietników 8, 02-495 Warszawa

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