{"id":2454,"date":"2024-05-14T08:22:49","date_gmt":"2024-05-14T08:22:49","guid":{"rendered":"https:\/\/zenzen.pl\/?page_id=2454"},"modified":"2026-03-28T05:14:05","modified_gmt":"2026-03-28T05:14:05","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/zenzen.pl\/en\/return-policy\/","title":{"rendered":"Return policy"},"content":{"rendered":"
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\ud83c\udf3f<\/strong> Zwroty i wymiany \u2013 spokojnie, masz czas<\/strong><\/p>

  • order number<\/li>
  • your name and surname<\/li>
  • information that you want to make a return<\/li><\/ul>
    1. Send the product to the following address:
      ZenZen Sp. z o.o.<\/strong>
      street Rakietnik\u00f3w 8
      02-495 Warszawa<\/li><\/ol>

      Masz na to 14 days from notification<\/strong>.<\/p>

      \ud83d\udce6<\/strong> A few important things<\/strong><\/p>

      • you can view and check the product - just like in a stationary store<\/li>
      • should not show signs of intensive use<\/li>
      • zadbaj o bezpieczne zapakowanie<\/li>
      • the shipping cost is your responsibility<\/li><\/ul>

        \ud83d\udcb8<\/strong> Money back<\/strong><\/p>

        We will give you your money back:<\/p>

        • maximum within 14 days from reporting the return<\/strong><\/li>
        • ale zazwyczaj szybciej \ud83d\ude42<\/li><\/ul>

          We can wait with the return until the product returns to us or we see confirmation of shipment.<\/p>

          Zwrot robimy:<\/p>

          • the same payment method<\/li>
          • or another - if we make an appointment by e-mail<\/li><\/ul>

            \ud83c\udf81<\/strong> What about replacement?<\/strong><\/p>

            The simplest way:<\/p>

            • robisz zwrot<\/li>
            • you place a new order<\/li><\/ul>

              This makes everything go faster and without confusion.<\/p>

              \ud83d\udeab<\/strong> When is a refund not possible?<\/strong><\/p>

              Tylko w jednym przypadku:
              \ud83d\udc49 when the product was made especially for you (e.g. personalized)<\/p>

              \u00a0<\/p>

              \ud83d\udcac If you have any questions - write to us at office@zenzen.pl.
              We are here to help, not hinder :)<\/p>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

              \ud83c\udf3f Zwroty i wymiany \u2013 spokojnie, masz czas numer zam\u00f3wienia swoje imi\u0119 i nazwisko informacj\u0119, \u017ce chcesz zrobi\u0107 zwrot Ode\u015blij…<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2454","page","type-page","status-publish"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/zenzen.pl\/en\/wp-json\/wp\/v2\/pages\/2454","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zenzen.pl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/zenzen.pl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/zenzen.pl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/zenzen.pl\/en\/wp-json\/wp\/v2\/comments?post=2454"}],"version-history":[{"count":8,"href":"https:\/\/zenzen.pl\/en\/wp-json\/wp\/v2\/pages\/2454\/revisions"}],"predecessor-version":[{"id":33750,"href":"https:\/\/zenzen.pl\/en\/wp-json\/wp\/v2\/pages\/2454\/revisions\/33750"}],"wp:attachment":[{"href":"https:\/\/zenzen.pl\/en\/wp-json\/wp\/v2\/media?parent=2454"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}